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FAQs

Frequently Asked Questions

Where is Arctic Storage located?
Find us at 23 Dorothy Dr, Evansville, IN 47712.
What are the access hours?
You can access your unit daily from 6:00 AM to 11:00 PM. Ask about the EasyCode 2.0 app, which allows you to use your phone to open the gate.
What type of units do you offer?
We offer climate-controlled options and a limited number of drive-up options.
What security features do you offer?
We offer 24-hour video surveillance, coded gate entry, and perimeter fencing.
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my bill?
Pay your bill online using a debit or credit card, or ask your facility manager about autopay. You may also pay with cash at the onsite kiosk in the front lobby!
What documentation do I need to rent?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, humans, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

*Kiosk does not provide change. Overpayments will be applied to the next month’s fees.