Frequently Asked Questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!

Where is Arctic Storage located?

Find us at 23 Dorothy Drive Evansville, IN 47712

What are the access hours?

Access your unit daily from 6 AM to 11 PM. Ask about the EASYCODE app to use your phone to open the gate.

What type of units do you offer?

We offer climate-controlled storage units and limited number of drive up storage units.

What security features do you offer?

We offer 24-hour video surveillance, coded gate entry, and perimeter fencing.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay. You may pay cash or card at the onsite kiosk in front lobby.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, humans, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.